Common Questions

Here are the common questions that match your criteria. If you have additional questions, please return to the common questions page.

Patio Campfire

• Can I convert from (LP) liquid propane fuel to (NG) natural gas?
• How long will a Patio Campfire operate using a standard 20lb. LP tank?
• Can I cook using a Patio Campfire?
• Has the Patio Campfire been safety tested?
• How much heat will a Patio Campfire Produce?
• Do I need to cover the Patio Campfire when it’s not in use?
• Can the Patio Campfire be used in a covered deck, porch or patio area?
• Do I need to place a protective – non-combustible surface below the Patio Campfire?
• Do I need to provide a surround for the Patio Campfire or are there surrounds available?
• How far should the LP tank be from the Patio Campfire?
• What tools are required for set-up?
• What maintenance is required for the Patio Campfire?
• How far should I keep the Patio Campfire from combustible walls, fences, or railings?
• What should be done when finished using the Patio Campfire?
• How do I properly light the Patio Campfire?
• Can I get replacement parts?
• Does the patio campfire offer a warranty?

• Can I convert from (LP) liquid propane fuel to (NG) natural gas?
Patio Campfires can be ordered for LP or NG fuel use, but the Patio Campfire cannot be converted from one fuel type to another.

• How long will a Patio Campfire operate using a standard 20lb. LP tank?
The range has been 8-11 hours, when set at Full Open valve setting. (Note: This may vary and the tank should be checked for fuel level before operation.)

• Can I cook using a Patio Campfire?
The Patio Campfire is not rated as a cooking device.

• Has the Patio Campfire been safety tested?
Yes – The Patio Campfire has been tested to ANSI standard test #Z223.1 and CAN/LGA-B149.2 and is listed by Underwriters Laboratory.

• How much heat will a Patio Campfire Produce?
The Patio Campfire is rated by Underwriters Laboratory for 60,000 BTU’s using Liquid propane (LP) fuel and 75,000 BTU’s using natural gas (NG) fuel.

• Do I need to cover the Patio Campfire when it’s not in use?
The Patio Campfire is constructed of stainless steel, refractory cement logs and does not require a cover we do offer a vinyl cover as an option.

• Can the Patio Campfire be used in a covered deck, porch or patio area?
No – The Patio Campfire is rated as an outdoor appliance and should never be used in any covered room or area.

• Do I need to place a protective – non-combustible surface below the Patio Campfire?
The Mesa with Patio Campfire can be used directly on top of a wooden deck, but must be assembled per the installation and operation instructions to ensure that the campfire's burner is sitting on top of the Mesa base and not below it. Please refer to the installation and operation instructions for more details or contact your nearest authorized Heat & Glo Lifestyle Products dealer.

• Do I need to provide a surround for the Patio Campfire or are there surrounds available?
A surround is not required. There are three choices of pre-engineered surrounds: 1. MESA, 2. Rock-Ring, 3. Builder set fire pit, or you can use rock, bricks, paver blocks.

• How far should the LP tank be from the Patio Campfire?
The hose and regulator is approximately 12 foot long. We recommend the tank be kept at least 2 feet from the Campfire.

• What tools are required for set-up?
A crescent wrench or pliers and a ¾” box wrench are the only tools required.

• What maintenance is required for the Patio Campfire?
Keep all burner ports clean if any obstructions. Check the hose and ventricle for spider webs if the Patio Campfire has not been used for an extended time. Soot will build up on the logs and can be washed off with a normal garden hose.

• How far should I keep the Patio Campfire from combustible walls, fences, or railings?
We recommend 48 inches.

• What should be done when finished using the Patio Campfire?
Turn the red handle on the bail valve to the off position, then turn the gas valve on the tank to the off position, or using natural gas, shut off valve.

• How do I properly light the Patio Campfire?
Remove vinyl cover if you have one. Find manual gas control valve, place a burning match or lighter wand on top of burner in middle where ports are present, slowly turn gas on until burner ignites. If you fail to ignite and match burns out or flame on wand lighter go out, wait at least 5 minutes to clear out any gas. Follow complete instructions found on page 8 of the operating manual.

• Can I get replacement parts?
Yes, see the install manual for a complete listing of all replacement parts.

• Does the patio campfire offer a warranty?
The Patio Campfire is warranted from product defects for one year from date of purchase. See the install manual for complete details.